delivery time & shipping costs
The following conditions apply:
Delivery takes place domestically (Germany) and to the following countries: Germany, Austria.
Shipping costs including VAT
Domestic delivery (Germany):
We charge a flat shipping fee of €4.50 per order.
For orders over 49.00€ we offer free shipping.
There are no return costs.
Delivery abroad:Austria: 4.90€
There are no return costs.
Delivery times:
Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 2 - 5 working days, and for international deliveries within 3 - 7 working days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made different arrangements with you. In this case, the delivery time is determined by the item you ordered with the longest delivery time.
Once the shipment has been completed, you will receive a tracking number by email that you can use to track your package without any worries. You can do this in the footer in the "Track delivery" section or on the respective shipping service provider's page.
Further details on payment If you pay by credit card (without using a payment service provider), your credit card account will be charged when the contract is concluded. If you have any questions, you can find our contact details in the footer or use the contact form.
For returns, please read the "Returns" section.